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Enhancing retention with AI-Powered mood prediction & tips

Enhancing retention with AI-Powered mood prediction & tips

Team

Designer, Developer

Duration

6 months

Challenges

Outdated code, lean team, no access to user usage data

We were tasked with redesigning a women's health tracking app called Life. The app was 8 years old. We had 6 months to complete the redesign. At that time, it had over 20,000 users.

My role

User Research & Interviews

User Research & Interviews

User Journey Mapping

User Journey Mapping

High-Fidelity Prototyping

Marketing Strategy

High-Fidelity Prototyping

High-Fidelity Prototyping

Marketing Strategy

Marketing Strategy

Roadmap: 6 Months

The tricky part was the "Home Page" the most viewed page, where users wanted an instant overview of their cycle at a glance.

How do you redesign the most used page without MESSING IT UP?

Research & Analysis

What Do Users Want?
Target Users: Women aged 25-40
We conducted 1:1 interviews with 37 women worldwide to understand their needs.

Strategy

What if we prepare women with hormone tips?
That would mean I had to write over 50 tips and develop a system to tell women which phase of their cycle they’re in and how to face it.
And I did it happily!

Frustration

Women felt frustrated about their hormones but couldn’t recognize a pattern.

Missed Opportunity

Women felt frustrated about their hormones but couldn’t recognize a pattern.

Competitive Advantage

Educating users about their cycles could lead to higher user retention and loyalty.

Getting our hands dirty

Design-Test-Iterate-Test…

We interviewed 15 women throughout the iterations.

It was so much fun!

Educate phases of cycle

I developed logic and curated over 50 insightful quotes.

Women loved the approach

It helped them stay prepared and rock their way through life

Unexpected Outcome

They wanted more wallpapers and a dark mode

Users were struggling with the bright screen.

In the next launch, we reintroduced dark mode.

Introducing AI

Find a pattern in the period cycle with AI
We built Livia
It was super quick

Impact

We managed to educate + make them stay prepared
Led to 4x users

We went back to design-iterate-design-iterate mode

Thank you!